|Q. Can I change my shipping address when my order has been shipped out?
|A. No. You can’t change your shipping address when your order has been shipped out. This is because the courier company has processed to ship and prevent any mistakes during shipping or item lost.
|Q. Can I change my shipping address?
|A. Yes, you can. Sometimes you might buy some games as a gift for your friend’s birthday or whatever. Your friend might stay at different area. It’s simple, you just need to type his or her address on the checkout page and you’re good to go.
|Q. How NitroGaming pack my parcel before shipping out?
|A. We pack your order with a box. Before we put your order into a box, we wrapped your order with a bubble wrap to provide an extra protection for your order so that you’ll not receive any damaged product when it arrives on your doorsteps.
|Q. I’ve wait for a long time for my parcel to arrive, I can’t wait anymore. What can I do?
|A. You can contact us by phone call or send us an email. We will try to help you to check whether your order is at somewhere else or missing. We hope that this will not happen to our customers because nobody wanted it to happen too.
|Q. How long do I need to wait my order to ship out?
|A.: After we received your order, we will ship out your order within 24 hours the next day.
